Whether you are paying for care yourself or having it funded by an insurer or embassy, our team are team are here to help you.
Explore our payment options below.
Self-pay
If you are paying for your own treatment, we can offer a fixed price package for a broad range of procedures.
If a fixed price is not appropriate due to the complexity of the procedure, our reservations team can provide an estimate for the cost of treatment or surgery not included in package prices.
As a self-pay patient, you will be asked to pay in full before your admission. We accept credit and debit cards or bank transfer. We also accept cheques, but they need to be presented one week before admission.
If the final cost of treatment is lower than the deposit you paid, we will refund the difference in cost. The actual cost depends on length of stay, diagnostic tests and procedures carried out. Please note that the consultant’s and anaesthetist’s fees are often charged separately. You should discuss this with your consultant before admission.
Health insurance
We have direct arrangements with many of the UK’s leading private health insurers. If you have UK private health insurance, please tell us when you book and provide details of your insurance company and policy number. We will use this information to invoice your insurer directly.
It’s best to get pre-authorisation from your insurance company and confirmation from them that the treatment you are seeking is covered, so we can ensure everything is in place. Please check the terms and conditions of your policy and details on any exclusions or maximum benefits or limits.
Unfortunately, we do not work directly with insurers outside the UK. In these circumstances, you will be asked to pay for your treatment and then reclaim the cost from your insurance company.
Embassy or third-party sponsor
If your treatment is to be paid by a third party, such as a company sponsor or an overseas embassy, we will need a letter of guarantee for payment.
We will ask for this letter when you book, and it is required before your admission to hospital. The letter must state clearly that the embassy or sponsor will cover the total cost of care and make clear any exclusions to full payment. Our Trust will only accept sponsorship from credit-worthy UK-based companies.
We have excellent relationships with several embassies in the London area and are happy to support you with navigating care.